ORDER CANCELLATIONS ADDITIONS & CHANGES

Please check your recipient's name, shipping address, zip code and phone number carefully when placing your order. Incorrect addresses and phone numbers result in delayed deliveries or, in many cases, non receipt of gifts. Orders received with no recipient information entered are automatically shipped to the billing address.

Once an order is placed, we cannot guarantee changes or cancellation to the order. Requests for cancellations, address changes or re-routing of packages in transit will incur a fee of $10.00 - $25.00 depending on the nature of the request.

You may include a greeting in ENGLISH when you checkout. If no greeting is entered, or any language other than English is used, the billing name only is automatically entered so the recipient will know who the gift is from.

Return to FAQ